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Trainee B1kepark Operative

  • Job Location

    Applicant should be able to commute to at least two of the three sites

  • Start date

    Permanent

  • Duration

    Permanent

  • Job Benefits

    Competitive Salary & Benefits




Description

Full Time Permanent Position, 40 Hours per week, 5 days out of 7 (Shifts), Full Training & PPE Provided. Full UK Drivers Licence and Vehicle Required.

The Opportunity

B1ke Ltd is the organisation behind Wind Hill B1kepark, Tidworth B1kepark, Rogate B1kepark & SforP. Currently, as we enter into the 2022 summer season we are looking for a MTB enthusiast to join the team as a B1kepark Operative. This role will be split across multiple sites, but predominantly based across your 2 closest sites and therefore applicants should have a vehicle for commuting. The ideal candidate will be reliable, motivated, friendly, a team player; energetic, committed, enthusiastic and driven, with the ability to self-motivate and think outside of the box. 

Typical work Activities

Checking in visitors, ensuring membership has been completed and checking correct/valid tickets have been purchased.

Ensure riders meet age restrictions and requirements for parent/guardian on site/trail.

Ensure all riders are aware of terms and conditions of use and have noted the information on signage boards. 

Checking facilities are well maintained and stocked (toilets are cleaned and have toilet paper, car parks are opened/closed at correct times and kept litter free etc.)

Providing riders with relevant information regarding terms of use & ensuring visitors understand trail grading. 

Performing trail inspections - weekly, monthly, quarterly, annual, high use, adverse weather; identify trail maintenance requirements and prioritise trail works to be completed; complete inspection forms and submit electronically or to Site Manager.

Carrying out maintenance and repairs of all items identified through trail reports, either under own initiative or as directed by the park manager; updating trail reports on completion.

Alerting line managers to any issue of concern regarding trails and their condition.

Overseeing the parks’ use and monitoring visitor behaviour, ensuring it is in accordance with terms of use.

Advising clients of their obligations regarding behaviour and use of park; requesting those that fail to comply to terms of use to modify behaviour or leave the park.

Escalating any behaviour issues as appropriate to senior staff members on site or by phone.

Providing first response medical attention where trained or alerting either emergency services and/or senior staff member on site where required.

Completing accident reports as required.

Alerting management to breaks in service from suppliers (bins, toilets etc.)

Alerting management to low stock levels of medical supplies, food, drink etc.

Monitor and maintain all on site infrastructure, fencing, signage, trail corridors. Carry out required remedial works to ensure signage is visible and applicable, fences are in place etc.

Ensure the parks and surrounding areas are kept presentable, in good order and reflect the values of B1KE more generally.

Promoting services such as skills training.

Promoting merchandise.

Promoting the benefits of membership.

Assisting with membership issues and escalating where appropriate. 

Periodically Park Operatives will be required to support other sites, event/race preparations & running, trail development, sickness and holiday cover.

Be seconded to other builds & projects as required. 

Any other duties required in achieving the successful ongoing operation of the site. 

Benefits

Competitive rates of pay.

First Aid training 

Free access to the B1kepark Network with a Staff Network Pass

Exciting opportunity with a successful and proven small business

Opportunity to gain your B1ke MTBSI coaching qualification

PPE & training provided to the right candidate

28 days holiday per-annum


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Requirements

SKILLS AND ABILITIES 

18 years +

Clear and concise written and spoken communication skills.  Great customer service skills. Be able to perform physical duties for a prolonged period of time. Have a basic understanding of mtb trail needs. Be able to overcome challenges and think on your feet. Be well presented at all times.

PREFERRED EXPERIENCE

Trail maintenance.   Customer service. Building work.  Managing email inboxes. Telephone customer service.

KNOWLEDGE

Good understanding of the MTB community.  Good understanding of social media. 

PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS

Be fun and friendly to be around as well as approachable and kind to guests, staff, clients and colleagues at all times.  Willing to travel to various sites as is required. Be a good team worker, demonstrating loyalty and commitment to the organisation and team members through good communication

About us

The growing network of  B1KEPARKs offer trails to suit a wide range of riders, from B1KEPARK first timers to seasoned pros.

Attracting riders from all disciplines, our parks offer everything from cruisy, ‘Blue’ graded flow-lines, to

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Copyright ©2006 - 2022. 247 Media Ltd.
Copyright ©2006 - 2022. 247 Media Ltd.