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Training and Team Engagement Officer

  • Job Location

    Dearne Valley, Doncaster, South Yorkshire

  • Start date

    ASAP

  • Duration

    Permanent

  • Job Benefits

    £22,000 / year, accommodation available

Description

The Training and Team Engagement Officer is responsible for championing the training, development and welfare of all of our team members within the centre. Their primary purpose is to provide a dedicated pastoral care service whilst supporting the development journeys of our teams

It is paramount to ensure our front line teams are safe, nurtured and empowered to make informed decisions and live independently and are therefore able to reach their potential in the Outdoor Education/Activity sector, you will work with key stakeholders to develop and execute key wellbeing and training initiatives to ensure all of our team members are happy, healthy and well supported within their time at Inspiring Learning

Key Responsibilities

  • To support the development journey of the Dearne Valley Team to ensure retention, engagement, customer satisfaction and progression.
  • Implementation of processes that forecast, create, develop and record all training for the whole Dearne Valley team with support from the HOD team.
  • Implement clear strategies that engage and motivate the whole Dearne Valley team, with a focus on bringing the entire centre team together, and promoting cohesion through staff events.
  • Be an appropriate support mechanism to the HOD Team to enable the centre to achieve high success rates with training and compliance, planning for any gaps effectively.
  • Identify and encourage development and succession planning for team members to support staff retention and future proofing the Centre success.
  • Support the Activities Manager with the management of staff welfare related issues or concerns.
  • Support the Activities Manager by managing the training function for the Activities team. With particular focus on compliance with external awarding body inspections.
  • Deputise for the Activities Manager as and when required.

 

Requirements

Essential Criteria

  • The ability to build great rapports with colleagues and guests
  • Strong knowledge of Safeguarding and GDPR.
  • Excellent interpersonal skills with the ability to read emotions and situations.
  • Well organised, ability to manage multiple issues, with clear and well produced reports.
  • Good listener and friendly, allowing people to confidently discuss sensitive issues.
  • Assertive and ability to handle difficult situations.
  • Ability to deal with emotional and potential distressing cases, being resilient
  • Enjoys organising and participating in team building days and morale boosting activities and events
  • Duty Manager experience advantageous
  • Full Driving license preferred
  • First Aid certificate preferred

About us

Changing lives through adventure! Join Kingswood

An adventure to remember, a taste of independence, a rush of adrenaline, a breath of fresh air, a sense of achievement and making memories that last a lifetime. That's what

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Copyright ©2006 - 2022. 247 Media Ltd.