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Climbing Centre Duty Manager

  • Job Location

    Harrogate, North Yorkshire

  • Start date

    ASAP

  • Duration

    Permanent

  • Job Benefits

    Competitive hourly wage




Description

PARTHIAN CLIMBING HARROGATE ARE HIRING A DUTY MANAGER - JOIN THE TEAM!

If you love climbing, are able to confidently lead climb indoors at grade 6a and are keen to share that passion with others, get in touch!

We are recruiting a Duty Manager for weekends and evening shifts. The position is a 25hr variable hour contract, with adhoc additional hours available. If you naturally inspire others and have a warm, energetic personality you will fit right in.

A little bit of background...

Our love for climbing is at the heart of everything we do. This passion has allowed us to become one of the UK's leading climbing wall operators. We pride ourselves in creating an environment that inspires and encourages everyone to get involved and experience the joy and freedom of climbing.

Role purpose: Be responsible for the day-to-day management and operation of the facility, ensuring the health and safety of staff and customers, as well as working to guarantee that the highest standards of service and products are adhered to and delivered.

MAIN DUTIES

1. Duty Manager

2. Business Development

3. KPI’s (to be issued by Assistant Manager)

4. Instructional and Reception duties

ADDITIONAL DUTIES

1. Retail Assistant

2. Any other reasonable duties, as required

DUTY MANAGER

• Be responsible for the day-to-day management and operation of the facility

• Management and mentoring of all staff including identifying training needs and conducting staff observations when required

• Ensure the health and safety of staff and customers

• Working to guarantee that the highest standards of service and products are adhered to and delivered

• Ensure all membership requests, billing queries, booking allocations and centre emails are dealt with in line with company policies

• Acting Manager and Front of House when required

 

BUSINESS DEVELOPMENT

• Securing and identifying new business and completing booking process

• Developing Youth Programme, including talent scouting

 

DIRECT RESPONSIBILITIES

• Instructors

• Receptionists

Requirements

What we are looking for…

  • Warm, energetic personalities
  • 2 years climbing experience, including indoor lead climbing at grade 6a
  • Relevant industry experience
  • Experience of leading a team
  • RCI or CWI qualifications as a minimum 
  • Weekend and evening availability is essential
  • If your personality and beliefs align with these principles then please apply!

 



About us

Parthian Climbing is the new brand name for climbing centres located across the UK in Manchester, Harrogate, Reading and Southampton. Previously grouped under the banner of the Climbing Centre Group, Parthian Climbing provides best in class

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Copyright ©2006 - 2021. 247 Media Ltd.